Frequently Asked Questions
Everything you need to know about your Beauty House experience.
Are your products cruelty-free and authentic?
Yes, Beauty House guarantees 100% authenticity for all brands we carry. We prioritize sourcing from manufacturers that adhere to cruelty-free standards and ethical production.
How long does shipping typically take?
Orders are processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy for skincare and cosmetics?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress.